Welcome to Beauty Hub Boutique! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website at www.beautyhubboutique.com, you agree to comply with these Terms. If you do not agree to these Terms, please refrain from using our website and services.
1. About Us
Beauty Hub Boutique is a Tanzanian business founded in 2019, driven by a passion for empowering individuals through high-quality, affordable, and healthy cosmetics. We are committed to providing exceptional products that enhance confidence and beauty for all.
2. Eligibility
To use our services, you must be:
- At least 18 years old or have parental/guardian consent if under 18.
- Legally capable of entering into a binding agreement under Tanzanian law.
3. Products and Services
- Product Quality: Beauty Hub Boutique offers high-quality, safe, and effective makeup and skincare products. Our solutions are designed to withstand heat, rain, and tears.
- Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
- Pricing: Prices displayed on our website are in Tanzanian Shillings (TZS) and include applicable taxes unless stated otherwise. Prices may change without prior notice.
4. Orders and Payments
- Order Process: Orders can be placed via our website. You are responsible for ensuring the accuracy of your order details before confirming your purchase.
- Payment Methods: We accept mobile money (e.g., M-Pesa), bank transfers, and credit/debit cards. Payments must be completed at the time of purchase.
- Order Confirmation: A confirmation email will be sent upon successful payment, serving as proof of purchase.
- Cancellations: Orders may be canceled within 24 hours of placement. Contact us immediately via email for assistance.
5. Shipping and Delivery
- Shipping Locations: We deliver across Tanzania. International shipping may be available upon request.
- Delivery Timeframes: Delivery times may vary depending on location and chosen shipping method. Estimated delivery times are provided during checkout.
- Shipping Costs: Shipping fees are calculated at checkout and included in the total order cost.
6. Returns and Refunds
- No Refunds Policy: Refunds are not offered except in cases where products are:
- Damaged during delivery.
- Lost in transit.
- Replacement Claims: For damaged or lost items, you must contact us within 48 hours of receiving your order (or the expected delivery date) to file a claim. Proof of damage (e.g., photos) or non-delivery will be required.
7. Intellectual Property
All content on our website, including text, images, logos, and product designs, is the intellectual property of Beauty Hub Boutique. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
8. Privacy Policy
We value your privacy. By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
9. User Conduct
You agree to:
- Use our website only for lawful purposes.
- Refrain from fraudulent activities, hacking, or behavior that could harm our website or business.
We reserve the right to suspend or terminate your account for violations of these Terms.
10. Limitation of Liability
Beauty Hub Boutique is not responsible for:
- Misuse of our products.
- Delays or issues caused by factors beyond our control, such as shipping disruptions or technical failures.
Our total liability shall not exceed the amount paid for the products in question.
11. Governing Law
These Terms are governed by the laws of Tanzania. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the Tanzanian courts.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.
13. Contact Information
For questions or concerns regarding these Terms, please contact us at:
Email: [email protected]
Phone: +25575426548
Thank you for choosing Beauty Hub Boutique. We are here to make beauty accessible, empowering, and joyful for everyone!